Help CenterCredits & BillingCheck your balance and manage your subscription

Check your balance and manage your subscription

Find your remaining credits and understand when subscription changes take effect.

Last updated Sep 20, 2026

Sign in to EasyComment and open My Subscriptions to check your remaining credits and manage your subscription.

Add credits

You can purchase a one-time credit pack from Pricing, including while a monthly subscription is active. See Understand credits for how the two balances are used.

Change your plan

Plan changes take effect at the start of the next billing cycle. Review the selected plan and effective date before completing a change.

Cancel a subscription

Open My Subscriptions to cancel your subscription. Your current plan remains active until the end of the billing cycle; cancellation stops future renewal rather than ending access immediately.

If you cannot locate your subscription controls, email [email protected] for help.

Questions about a payment

Cancellation and a refund request are different actions. For a charge you do not recognize or a refund inquiry, see Payment and refund help and the subscription terms.